To be a successful leader, you have to hear what people are really saying. Historically, leaders communicated with their employees in a transactional and hierarchical manner. However, these tactics no longer work in today’s environment. The traditional, command-and-control leadership style is no longer as effective. What leadership techniques do effective leaders employ in the modern...Read More

Wisdom comes not from age but from education and learning. – Anton Chekhov (1860-1904), Russian writer There’s no doubt that age makes you wiser. As time passes, you learn from your mistakes. If you’re wise, you conclude that you’ll never stop learning. But what comes along with that wisdom is the corresponding realization that you’ll...Read More

The first person you lead must be yourself. Author Joseph Lalonde says it’s hard to lead others when you’re not leading yourself. We have no actual control over others. We do have control of ourselves. In a large world that seemingly becomes smaller by the day thanks to technology, those in charge must find ways...Read More

People come and people go; but what makes them stop and remember? One of the most important things in life is how you treat others. It’s no surprise that an entire industry is built entirely around that idea. The hospitality industry is unique because its primary goal is to make people feel good about their...Read More

Every boss started as a worker — never forget where you come from. Imagine all of the bosses you’ve had throughout your life. Which ones stand out to you the most, and why? While all of their styles and personalities may vary widely, there is only one ultimate characteristic that truly matters — were they...Read More

It’s tempting to believe that if leaders strive to maintain an aura of perfection, this effort will then trickle down throughout our organization and make everyone want to be better. Today, Michelle and Tania Tetlow, President of Fordham University, are here to share stories as to why this couldn’t be further from the truth of...Read More

Connecting dots reveals a bigger picture. Connecting people drives results. Human beings are social creatures who require relationships to survive and thrive. It’s at the very core of our existence. No matter whether you’re an extrovert or an introvert, at the end of the day, we all require connection with others. We are all hardwired...Read More

There’s a saying that people don’t leave companies, they leave bosses. As workers continue to demand more, Dr. Michelle K. Johnston would argue that what many are calling the “great resignation” is actually a “treat me like a human” revolution. On this episode of Rounding The Bases with Joel Goldberg, a celebrated academic from New...Read More

Scroll through the database of the United States Patent and Trademark Office and you will come across some absolutely amazing things that have enhanced or revolutionized how we live. But one invention that changed the course of humanity forever will not be found there or in any other patent department around the world. It can...Read More

Not everyone is naturally suited to be a leader — but everyone can learn how to become one and use those lessons to make a difference. Michelle K. Johnston, PhD., author and professor of management at Loyola University in New Orleans, sits down with Richard Atherton, host of the Being Human podcast. Being Human is...Read More