To be a successful leader, you have to hear what people are really saying.
Historically, leaders communicated with their employees in a transactional and hierarchical manner. However, these tactics no longer work in today’s environment. The traditional, command-and-control leadership style is no longer as effective. What leadership techniques do effective leaders employ in the modern business and working environment?
In this episode of Lagniappe hosted by Doug and Greg Stokes, Dr. Michelle K. Johnston emphasizes the need for leaders to shift from a command-and-control leadership style to one focused on connection.
Dr. Johnston talks about how leaders can get to the heart of their organizations, how human connection can drive better financial performance, innovation, and productivity, and what true connection is all about.